PARLIAMENTARIAN SERVICE

Your Resource for Effective Board Operations

Jess Herzog is currently studying to sit for the Certified Registered Parliamentarian Exam (CRPE) with the National Association of Parliamentarians (NAP) in May 2025. With over two years of experience working with condominium boards, she specializes in supporting these organizations by providing meeting assistance, including recording minutes and guiding discussions in accordance with their governing documents and Robert’s Rules of Order.

While not yet a registered Parliamentarian, her growing knowledge of parliamentary procedures and the laws governing condo associations allows her to offer valuable insights and affordable support. Her commitment to learning and collaborative approach make her a reliable resource for boards seeking structure and clarity in their operations.

Jess is a proud member of the National Association of Parliamentarians (NAP), where she actively volunteers in various roles within its local units.

OPEN TO NEW COLLABORATIONS

What business challenges keep you up at night? What tasks feel like a burden? Let’s work together to alleviate your stress. Here’s a snapshot of Ms. Herzog’s diverse skill set:

Administrative Expertise: Streamlining operations is Jess’ forte. She offers comprehensive services including bookkeeping, contract administration, research and report authoring, and operational efficiency evaluations.

Marketing Mastery: From managing online business directories and reservation systems (Yelp, Tripadvisor, Viator, FareHarbor, Rezdy, etc.) to crafting captivating print materials such as brochures, business cards, and mailers, her skills encompass the entire spectrum. She also provides video editing and web design services.

Catalyst for Change: Jess specializes in leveraging behavioral science to reshape client, employee, or personal behaviors. By utilizing strategic consequences, she helps cultivate new habits and eliminate outdated patterns.

Two Decades of Impactful Support

For over two decades, Jess has been instrumental in enhancing the operational efficiency of businesses across various industries. Her expertise spans accounting support, business development, and operational management. She is passionate about creating engaging websites, eye-catching brochures, and effective business cards. With a deep understanding of customer engagement across diverse online platforms, she ensures businesses present a professional and polished image.

Showcase of Success Stories

Jess has successfully contributed her skills to the construction, hospitality, water sports, education, and non-profit sectors. She recognizes the importance of maintaining a strong brand presence without exceeding budget constraints. Below is a glimpse of some of the successful marketing projects she has been involved in over the years.

Website Design:

Instagram Post Management:

  • Catalina Tour Guide, February 2020 – March 2022 @catalinatourguide
  • Diving Catalina, May 22, 2019 – March 1, 2020 @diving.catalina
  • Seaport Bistro, Feb. 18, 2017 – Feb. 1, 2018 @seaportbistro (closed business)

Blog Writing:

Facebook Group Management:

  • Island Caterers (formerly Seaport Bistro) Feb.2017 – 2020
  • PBIS for Avalon (educational resource)

CORE VALUES

I value integrity, taking accountability for your actions and collaboration, you can learn so much from others. I believe you need to love what you do, if you are to do your best. I love helping others and use my computer skills to make life easier for folks who need support in this rapidly changing world.

“Using evidence-based principles, I will help you reach new goals or make changes that are important to you!”

Jess Herzog

EDUCATION & LICENSES

  • Masters of Science in Applied Behavior Analysis May 2018
  • B.A. Environmental Analysis & Design June 2000
  • Registered Behavior Technician (RBT) 2019 – retired
  • California Real Estate Agent 2006 #01720698 – retired
  • PADI SCUBA Instructor 2002 #465485 – retired

BUSINESS EXPERIENCE

Remote Services & Consultation 2016-present

• Catalina Youth Arts Exchange, Providing executive-support as required for administrative duties and marketing needs including social media management and print collateral for special programs and events.
• Diving Catalina, Blog writing and social media management, plus seasonal coverage of virtual customer service needs.
• Events International & Island Caterers, Business development, administrative support, web & logo design, social media management.
• Parisi Builders, Web design, advertising collateral, bookkeeping, contacts & bid management
• Vasu Team, Business consultation for project planning/real estate development in Avalon, CA.

Behavioral Therapy 2016-2020

• Direct Interventionist for children with developmental disabilities, utilizing the principles of Applied Behavior Analysis.

Non-Profit, Administrative & Event Management 2009-2019

• Avalon AC4P Movement, 2018-2019 Volunteer spreading the Actively Caring for People mission and Applied Psychology principles under the direct supervision of Virginia Tech professor, E. Scott Geller PhD.

Image: Dr. E. Scott Geller of AC4P in Avalon, Catalina Island, CA

• Catalina Island Women’s Forum, Fundraising events of 250+
Co-President 2016
President 2015
Recording Secretary 2011-2013
Mentoring Chair 2014-2017
Wine Festival Sales & Marketing Chair 2012-2018
• Catalina Island Medical Center Foundation, Fundraising
Treasurer & Administrative Assistant 2015-2016
• The Landing Bar & Grill, Special events of 300+
Office & Event Manager 2009-2011

Image: Catalina Island Women’s Forum Wine Festival on the beach in Avalon, California

Government Office 2006-2013

• City of Avalon Planning Commission, Appointed Volunteer 2006-2013
City Planning Commissioner is typically considered a government office, albeit often serving in a voluntary capacity. City Planning Commissioners are appointed officials who play a crucial role in the planning and development of a city or a municipality. They are responsible for evaluating proposed developments, zoning changes, and other land-use issues within the jurisdiction. Their primary goal is to ensure that the development and growth of the city align with the established regulations, policies, and the long-term vision for the community. They often work closely with the local government, city planners, and various stakeholders to make informed decisions that benefit the community as a whole.

Construction Administration & Office Management 2008-present

• Allied Security Fence Company, LLC Project Coordinator 2020-present Responsible for managing an average of $5 million in contracts annually, Accounts Receivable and Data Analytics for crew performance.

• Parisi Builders, General Manager 2008-2013 / 40% Shareholder 2010-2014 Increased employee and job site safety compliance. Through improved marketing, professional job proposals and superb client relations, increased company revenue to over $1 million in contacts for 2013.

SOFTWARE KNOWLEDGE

Click-Up, Constant Contact, Co-Construct, Donor Perfect, Facebook Ads, FareHarbor, Google Suite, Instagram, Linked-In, MS Office Suite, Sign-up Genius, Skype, Trello, QuickBooks, Viator, WordPress, ZarMoney, Zoom, Zoho Books & Projects

DELIVERING RESULTS

Throughout my career, I’ve encountered numerous learning opportunities that have shaped my confidence and sense of purpose. Overseeing teams of up to 25 employees during my managerial roles, I have consistently upheld my responsibilities to business owners, board members, and stakeholders, ensuring the fulfillment of commitments and setting a positive example. I am eager to contribute to the realization of your business or personal aspirations.

THANK YOU

Your investment with me is an investment in your future success!  Thank you for choosing me to develop your behavior-based business support system.

connect
home
library